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Global Billionaires Grow In Number

28 Nov

The inaugural census 2013 reveals that the global billionaire population reached a record 2,170 individuals in 2013 and total billionaire wealth in Asia surged nearly 13 percent, making it the fastest-growing region.  With hospitality and expendable wealth also growing at exponential rates in this region, spa growth is predicted to boom in the luxury sector. […]

Raising the Standards of Customer Care

22 Nov

Putting forth the time and effort to create a culture of service will greatly increase the whole perspective of your business.  It can increase profit and promote more positive emotions for employees and customers.  However, it must start at the top, if the owners and managers are not dedicated to providing a service culture, it […]

Wellness at the Hotel

24 Oct

While U.S. hotel guests are curbing their appetite for hotel restaurants and room service, they appear to be expressing a desire for pampering and wellness. For the second consecutive year, hotel spa revenues and profits have increased at a pace greater than other non-rooms department sources of hotel revenue. According to the recently released 2013 […]

30-Minute Treatments

19 Aug

With the spa industry reaching the $14B mark it isn’t surprising that spas are gaining momentum even with the challenging global economy. I have always favored the “express” treatments as necessities.  Not only do they get the spa-goer into the spa more often but also they allow the spa to become a mainstay in most […]

Conde Naste 2013 Predictions

18 Feb

Conde Naste submits its 2013 predictions with items like: Asian Inspired treatments, ice cream manicures for children and the use of ice for anti-inflammatory purposes in spa treatments.