Tag Archives: Business

Injectables for Earlobes…

14 Aug

It’s everywhere…the plump, the injectables, the add on’s…just don’t quit!  The latest trend is to plump up the earlobe.  All of those beautiful earrings take their toll, leading to sag.  The Restylane gives the lobe a plump, which repositions where the earring sits.  Another trend?  Painting the outer rim of the ear to accentuate the […]

Finding and Keeping Employees

10 Jun

Since it’s so difficult to recruit quality employees, the money and effort spent on retaining them is a drop in the bucket in comparison. Consider what is lost if, instead of retaining employees, you must continue to recruit: Employee replacement expenses total 50 percent or more of a job candidate’s first year salary. With turnover […]

Negotiation at the Spa

23 Dec

No matter what you are negotiating learning how to do so with skill is imperative.  Spa owners and directors routinely negotiate a number of things from contracts with employees to leases and licensing agreements. The artful skill of negotiation includes various components. Read full story  

Marketing Wellness

04 Dec

Marketing Personalization Expands: In 2014, the focus on personalizing and delivering targeted content will get even more attention. Today’s empowered consumers will demand it. According to a Yahoo executive study, 78% of CMOs think custom content is the future of marketing. Marketers today have the data to deliver targeted, highly personalized experiences to the right audience […]

Global Billionaires Grow In Number

28 Nov

The inaugural census 2013 reveals that the global billionaire population reached a record 2,170 individuals in 2013 and total billionaire wealth in Asia surged nearly 13 percent, making it the fastest-growing region.  With hospitality and expendable wealth also growing at exponential rates in this region, spa growth is predicted to boom in the luxury sector. […]

Raising the Standards of Customer Care

22 Nov

Putting forth the time and effort to create a culture of service will greatly increase the whole perspective of your business.  It can increase profit and promote more positive emotions for employees and customers.  However, it must start at the top, if the owners and managers are not dedicated to providing a service culture, it […]

How to Successfully Book Spa Travel

01 Nov

Spa travel is at an all-time popularity mark with travelers and for good reason.  Spa travel can be an extension of one’s personal journey of expression and personal growth.  Spa travel can allow travelers to take off that extra weight, embrace lifestyle changes and re-group from demanding professional schedules. Spa excursions can culturally add to […]

5 Pillars of Spa Retailing

16 Oct

Retail for many spas is a wait and wish sort of game. You stock your shelves. Feverously perform treatments and then watch the client walk out the door home to her drug store bought brand. This is sinful. Not only is the revenue per client escaping but the clients themselves are being cheated of the expertise of […]