Tag Archives: Customer satisfaction

Customer Service

26 Mar

  I constantly ponder business and customer service. I watch new stores come and go. I observe how long it takes for my meal to be served at restaurants and then how hot, tasty, healthy and well-presented the food is. Some companies, methods and concepts blow me away. For instance a hot towel service on […]

Raising the Standards of Customer Care

22 Nov

Putting forth the time and effort to create a culture of service will greatly increase the whole perspective of your business.  It can increase profit and promote more positive emotions for employees and customers.  However, it must start at the top, if the owners and managers are not dedicated to providing a service culture, it […]