Tag Archives: resort spa

Coming Clean

06 Aug

Coming Clean: Even the most elegant of spas can make mistakes when it comes to cleaning the facility, sanitation, record keeping and adhering to regulations, licensing procedures and laws. Check your linens. If any look worn, frayed, stained or don’t smell fresh, donate them to a nearby shelter.  While you’re at it, check your laundry […]

Best of SPAA

21 Apr

Best of SPAA is a designation given to those facilities that are highly recommended.  Among many things SPAA looks for: Exceptional standards of care Implementation of sanitation and safety practices Respect for our environment Training and treatment of staff Mastery of results oriented and experiential therapies Find out more about the BEST of SPAA Designation  

Top Beauty Trends in the Americas

18 Mar

From Argentina to Venezuela, here are the top trends in each of the 15 countries featured in a recent Euromonitor report. These trends include: the growing popularity of BB creams, the growth of nail products, the importance of skin care products, despite the variety of preferences, the key role of direct selling in many countries. Read […]

Spring & Summer Beauty Trends 2014

15 Mar

At the Spring Summer 2014 fashion shows, where, as well as the forthcoming fashion trends, the next season’s beauty trends are premiered, beauty buzzwords included radiance and femininity rather than high glamour or drama of previous seasons. However, the ladylike look isn’t at the cost of color and fans of strong shades should check out […]

Your Customer is Your Service Partner

06 Mar

Too often, it is easy to view customers as hassles, painful necessities to continued operation. The truth of the matter is that customers are partners with you in your business efforts. They should be treated with the attention, respect, and courtesy they expect and deserve. Read full story

Wellness Market in India

27 Feb

The wellness market in India continued on its growth path to reach 558 billion INR in 2013, a growth of 20% over the previous year. Products continue to comprise a majority of 55 to 60% of the market. The Indian wellness consumer can be classified into four broad categories— ‘passives’, ‘beginners’, ‘actives’ and ‘believers’-depending on factors such […]

Maintaining Brand Relevance

21 Feb

Would you put money into sending the message to prospective spa customers that your spa is the only spa in town with pink toilets? Of course not. Well you might, but it won’t get you terribly far. You must differentiate your spa logically, highlighting differences that are important to your customers that connect with their needs and […]

Many are Becoming Healthier and Happier

12 Feb

The longer you live, the happier you are likely to be. Many older adults find that happiness and emotional well-being improve with time; they learn to avoid or limit stressful situations and are less likely to let negative comments or criticism bother them than young adults, according to research presented at the American Psychological Association […]

Out-Servicing the Competition

21 Jan

A successful service strategy is the first step toward long-term service partnerships and friend referrals. Your distinctive edge as a quality-service provider attracts and retains customers; in turn, their referrals of your business expand your customer base. Customers enter your doors knowing what they want and expect; they should exit those doors having received what […]

Increasing Your Hotel Spa’s ROI

29 Dec

Like having a sizeable indoor pool, fluffy pillows, plush carpeting and a complimentary cocktail at happy hour, spas were thought to attract more of the core business which is lodging guests.  Interestingly, no element of this equation really worked…for any of the players. Hotels put in spa facilities in all sorts of shapes and sizes […]